Appreciate the difficulties of re-locating elderly folk – Cypress Gardens Aged Care Residence

A special thank you to the staff at TriCare Clear Island Waters. Having spent many years in the real estate industry, several of them working in retirement village selling the units, I can appreciate the difficulties of re-locating elderly folk who have no wish to move from their home and who don’t recognise the need to move to a care situation.

Great lengths to ensure Mum enjoyed her birthday – Bayview Place Aged Care Residence

Many of the staff, especially the PCs, went to great lengths to help Mum enjoy her special day. Some even went shopping for red outfits to suit the red colour theme. Some bought gifts of cards, Stella bought a triangle pillow and pink satin pillow case, Lisa a lovely night dress with violet flowers and ribbon, Linda hand-made a choice of two head bands to match Mum’s red dress, while Jade and Marizol bought beautiful flowers. Even some of the residents insisted on buying birthday cards and most wore something red.

Mum enjoyed her 100th birthday – Bayview Place Aged Care Residence

On behalf of my mother, my husband and I offer our sincere appreciation and gratitude for the manner in which TriCare marked her 100th birthday.

Bayview Place ‘did Mum proud’!

Although my mother suffers from dementia, those who know her are aware that her comprehension is remarkable. It was obvious that she thoroughly enjoyed her 100th birthday and now, when we relive special moments, her wide smile is testament to her continuing enjoyment.

Less painful knowing Mum was well attended to – Upper Mt Gravatt Aged Care Residence

This email is a way of saying thank you for the wonderful care that you provided to my mother during her stay with you. Being in Western Australia, I was always impressed and relieved when I left her to see what wonderful care she was receiving from you all at TriCare. I am in awe of the dedication that all the staff showed in looking after her on my visits and it made leaving all the less painful knowing that she was being attended to so well.

Care placement organised faster than expected – Mt Gravatt Aged Care Residence

Dear Aleisha, I just wanted to thank you for your help in arranging the placement of my Nanna and Grandpa in your Mt Gravatt facility. Thanks to your excellent customer service skills, my grandparents are now receiving the care they require, in a time frame much faster than our family expected. My grandparents are settling in and are all the better for being placed together.