The Three Musketeers

Kathy Matthews (100), Evelyn Thomas (102) and Evelyne Longton (104) were reunited for lunch last Saturday at TriCare Mt Gravatt Retirement Community.

For many years, the trio would sit at the same table enjoying meals and conversations until Mrs Longton broke her hip and was moved to the adjoining Aged Care Residence.

This made their daily catch-ups impossible.

“They are great mates and have been to each other’s hundredths” said Jan Gallagher, daughter of Mrs Longton.

Photo credit – Patria Jannides, NewsCorp Quest Newspapers Southern Star (01/03/2017)

Age is no barrier this Valentine’s Day

As lovebirds across the Gold Coast celebrated Valentine’s Day yesterday, age was no barrier for TriCare’s Cypress Gardens Retirement Community residents Pam and Neville Campbell.

Married for 65 years, Pam and Neville revel the secret to their long lasting love in an interview with 7 News Gold Coast reporter Simone Cuningham.

To view the news segment click here or on the video below.

Pam and Neville Campbell




Willow Glen Retirement Community Christmas carols

On Tuesday, 6 December residents at TriCare’s Willow Glen Retirement Community were treated to a special Christmas carols performance.

Organised by village social committee, a local signing group entertained guests in the village community centre with a line-up of Christmas favourites.

“The carols ushered the spirit of Christmas into our village” said Tim Naidu, Village Manager.

Christmas carols

Willow Glen Retirement Community residents enjoying the Christmas carols

“It was a wonderful afternoon enjoyed by residents as they sang along,” said Tim.

5 simple steps to plan for aged care before it’s too late

It’s not something we like to think about, however the hard truth is that most of us will need some form of care once we reach our golden years.

Many wait until they or their loved one requires care, only to find it a difficult process to navigate.

There is however steps that you can take now to better prepare yourself.

1. Educate yourself
Sterile white nursing homes are a thing of the past. Today, nursing homes have evolved. Striving to create a more positive patient experience, from environment to quality of care, the nursing homes of today are not your Grandmother’s nursing home.

There are also several care options now available depending on the level of care you require.

Study the different options available so when the time comes, you have an understanding of what might be best for you or your loved one.

2. Find out what is nearby
Research what care options are readily available in your area.

The My Aged Care website is a great place to start. Established by the Australian Government, it has been designed to help you navigate the aged care system.

Be sure to conduct your research carefully. Do not just rely on the internet. Once you have identified some providers, call and setup a tour or meeting to learn more first hand.

3. Plan for the cost now
The cost of care can vary depending on your needs and it is important to understand options in financing your care.

The My Aged Care website provides detailed information on the financial and legal aspects you will need to consider:
Financial and legal information.
Finances and aged care financial advice.

4. Think about your care, make a plan and communicate this to your loved ones
While you are still capable of making your own decisions, consider your care wishes and share these with your loves so they can be honoured. It will help to give them peace of mind and prevent questions, confusion or disagreements.

5. Determine when it is time
Be on the lookout for early warning signs e.g. forgetting to pay bills, confusion is common, clothes are not being washed.

Recognising that we need care is difficult. Preparing now can help relieve some of the pressure and stress. That way, when the time comes, you can find peace of mind in knowing you’ve made the best decision for you or your loved one.

If you are still have questions, contact TriCare’s free, no obligation care placement service on (07) 3360 9011. Our Placement Co-ordinators can help guide you through the maze of residential aged care information and help you to understand your legal rights and financial options.

What does it cost to live in a TriCare retirement community?

Moving into a TriCare retirement community enables you to enjoy your retirement in a new home suited to your lifestyle and at an affordable price.

When investigating options, you will notice that there are many different models and a range of variables when it comes to buying into a retirement community.

The information provided below will help you to understand what you can expect to pay when moving into a TriCare retirement community.

Your investment
Residents wishing to occupy a unit in a TriCare retirement community purchase a lease (licence at Hayville Retirement Community) and preference shares* in the TriCare company which owns that particular community.

The Public Information Document (QLD and VIC) or Disclosure Statement (NSW) contain copies of the contracts and other relevant documents, so intending residents are able to seek legal advice with regards to the terms and conditions in the documents.

Upon termination of your occupancy, the capital return to the resident is defined in the Public Information Document or Disclosure Statement.

Fees and charges
At all TriCare retirement communities the annual operational costs for providing facilities and services are resident funded.

These costs are payable on a monthly basis and are called:

  • General Service Fee(QLD)
  • Recurrent Charge (NSW)
  • Maintenance Charge (VIC)

TriCare does not make any profit on the above fees paid by the residents.

The budget is determined yearly by TriCare in consultation with residents, as necessary and any fee increases must comply with the Retirement Villages Legislation.

For flexi or serviced apartment residents, additional service fees are payable. For serviced apartments, fees include all services. Flexi apartment residents are charged on a ‘Fee for Service’ basis. Services included:

  • Breakfast, lunch and dinner.
  • Weekly supply and launder of bed and bath linen.
  • Weekly housekeeping.

In addition, Residents are typically responsible for:

  • Personal telephone, electricity and gas accounts.
  • Contents Insurance (Public Liability insurance is also recommended).
  • All personal and health costs

Maintenance Reserve Fund (QLD only)
The purpose of this fund is to maintain capital assets of the community, ensuring they are kept in good working order and attractive presentation.

Contributions to this fund are determined on an annual basis by TriCare utilising recommendations from an independent Quantity Surveyor. The Maintenance Reserve Fund Contribution forms part of the General Service Fee

The monies are held in a separate trust account and remain dedicated to the community.

Termination and exit/departure fees
An exit/departure fee and other associated costs are payable upon the termination of your occupancy at any TriCare retirement community.

Exit/departure fees vary across each community. The fee is calculated in accordance with the terms stated in the Public Information Document or Disclosure Statement and this fee is retained by TriCare.

Upon termination you may also be responsible for costs associated with reinstatement depending on your particular contract.

Each of our retirement communities will take the time to explain the costs applicable to your choice of accommodation and provide you with the necessary documentation to assist you with your decision.

To find out more, please contact TriCare today on (07) 3360 9000 .

*Applicable at most TriCare retirement communities.

A new standard in residential aged care

With 47 years of experience in delivering accommodation and care for our elderly, TriCare’s newly constructed Sunnybank Hills Aged Residence was purpose built to provide residents with the latest in quality care in modern, well-appointed private suites.

Opened in April 2016 this accredited state of the art residence offers many unique elements that add to the refined yet welcoming feel.



Seating room

One of the many sitting rooms

Permanent residential care, short term respite, dementia care and palliative care is provided in premium, elegantly furnished private suites.

Boasting private ensuites, European designed and built furnishings, climate controlled air conditioning, built-in lockable cabinetry and more these sophisticated, architecturally designed suites set a new standard in residential aged care.

Premium, elegantly furnished private suites.

Premium, elegantly furnished private suites.

SBH Bathroom View 2

Private ensuites

The onsite chef prepares daily nutritious meals with menus shaped from resident and guest input for a varied dining experience in one of four dining rooms, private function room, or room service.

A valet laundry service is also provided to each resident.

Additional services such as a beauty salon, café, dental surgery and private dining room are available for residents and guests to enjoy.

Onsite cafe

Onsite cafe

Hairdressing salon

Beauty salon

Onsite dentist

Onsite dental surgery

TriCare are pleased to offer residents a flexible pricing model, with or without an Extra Service Fee.

Contact our FREE, no obligation Care Placement Service today on (07) 3360 9011 or via email to find out more.


Willow Glen Retirement Community annual craft market

Residents at TriCare’s Willow Glen Retirement Community held their annual craft market this morning.

Setup in the cosy Community Centre, lovingly handmade gifts and other items were available for guests to purchase.

“This much anticipated annual event was attended by both our residents and others from surrounding retirement villages,” said Village Manager, Tim Naidu.

According to all involved, it was a wonderful morning and most were able to snap up some great gifts; just in time for Christmas.

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We love the new opportunities

TriCare Runaway Bay Retirement Community Village Manager, Andrew George said “Life in a retirement village is perfect for those who are looking forward to an easier lifestyle. Our Independent Living Units may be smaller than your family home, meaning more time for leisurely pursuits”.

This is exactly what Garrie and Pamela Vidler were after.

Their family home in Mollymook, on the South Coast of New South Wales, was becoming too much for them to maintain.

“We are not getting any younger and one day one of us is going to be alone. It’s not something you like to think about, but it was important as well for both us and our family that we made sure that when the time came we had the support and care from like-minded people,” said Garrie.

Having holidayed at the Gold Coast for the past 10 years, retired engineer Garrie Vidler and his wife Pamela opted for a sea change moving into Unit 50 at Runaway Bay Retirement Community earlier this year.

“Having inspected retirement village’s closer to home and on the Gold Coast, Runaway Bay Retirement Community stood out because of its park like surrounds, beautiful views of the canal, pristine residences and welcoming community,” said Garrie.

Both Garrie and Pamela enjoy reading on their private balcony and taking in the beautiful canal views.

“Our new home is the perfect base with local shops, eateries, beaches and attractions close by. It is also nice to know that the aged care residence is next door should we need it,” said Garrie.

“We love the new opportunities; enjoying more time for local adventures. I am even learning Croquet for the first time,” said Garrie.

Garrie and Pamela in their new home at Runaway Bay Retirement Community

Garrie and Pamela in their new home at Runaway Bay Retirement Community

Letter to the editor – Guardian

I cried as I read the letter on ‘euthanasia fear’ (Guardian, 6/10), having just spent three long days beside my 98 year old mother battling a determine pacemaker, making her struggle to die.

You wouldn’t wish it on your worst enemy. Surely there should be a way to turn the thing off when the body is ready to give up. We do need power to euthanise in these circumstances.

Thank the good lord for the wonderfully caring staff at TriCare Bundaberg who were by mother’s side, making the journey as pain-free and dignified as they possibly could. Constantly reassuring and supporting us in our distress.

When we went to say our final goodbyes you would have never known she had suffered. The care and love they would have given their own mothers was lavished on ours and she looked serene and at peace, so our memories are not painful, thanks to the caring TriCare staff.

Our extended family is so very grateful. Thank you TriCare for all you did for mother.

E Southwick, Bundaberg
Letters to the editor (pg. 16, 17/11/2016, Guardian)

The views expressed in this article are the author’s own and do not reflect the view of TriCare.

Annual Spring Fair at Compton Garden Retirement Community

On Saturday 22 September, Compton Gardens Retirement Community hosted their Annual Spring Fair.

Residents and their guests were treated a variety of stalls, activities and entertainment.

Beautiful flowers and plants that our residents had tenderly potted and cared for were available for purchase at The Garden Shop.


The Garden Shop

The cake stall did a brisk trade selling out quickly and the BBQ stall, with their homemade (and delicious rissoles) was kept busy non-stop.

Various other craft and gift stalls, plus representatives from the Men’s Shed lined the walls of the village Auditorium where a free morning tea was served for Fair goers.

Gift Store at Annual Spring Fair

Gift Store at Annual Spring Fair

The village Ukele Group who have been busy practising for two up and coming Christmas recitals in Brisbane also entertained residents and their guests.


Compton Gardens Ukele Group

Compton Gardens Retirement Community Village Manager, Sandra Lassere said that “It was a lovely opportunity for our residents and their guests to come together and enjoy the wonderful community here. We look forward to seeing everyone again next year”.